Health and safety of our Guests and Employees have always been our top priorities at Grand Hotel Qvisisana. Due to Covid-19 emergency, we have intensified the cleaning and sanitizing procedures, implementing the highest safety protocols in order to guarantee an highly protected environment, according to the guidelines shared by the World Health Organization and the Italian Istituto Superiore di Sanità.
We have increased our sanitazing procedures (with particular attention to the items frequently used). Our rooms are sanitized with UV-C rays instruments, before every check-in. All sanitizing products used are medical devices;
Our restaurants have been reorganized in order to prevent the risk of infection, but still keeping their unique atmosphere. We guarantee social distancing with our tables spaced 2 meters apart to help diners maintain adequate distance while seated. The reservation is always required.
All our common areas and restrooms are sanitized more than once a day, they are equipped with hand sanitizer dispensers. The social distancing is observed also at the swimming pool areas. Sunbeds and equipments are sanitized using eco-friendly products with low environmental impact. The pool water and the chlorine parameters are constantly controlled.
You can access to our fitness area upon reservation to allow its use in complete safety. Our Staff cleans and sanitizes all the gym equipments after every training session. You can request your personal trainer lesson, also outdoor. Outdoor areas are constantly cleaned and disinfected in order to be enjoyned in complete safety.
Our Air Conditioning systems are continually treated with Ultraviolet radiation.
Masks and sanitizing gel are available for Guests and Employees. Kindly ask our Concierge, if you need them. It is always mandatory to dress the mask inside and outside the Hotel. The only exceptions are: when you are in your room, at your table at the Restaurants and on your sunbeds at the pool.
A Doctor is always on call. Our Staff dedicates a particular attention to the surveillance of anti-COVID rules observance by Guests and Employees. Every access to the Hotel is controlled with thermoscanners to measure the body temperature.
We warmly recommend to download our App (available on IoS and Android), in order to quickly access to all the Hotel services with just a click. Our Partners guarantee that private transfer services are provided observing all the hygiene and cleanliness rules, concerning the driver and the vehicle.
Our Employees are trained, following a constant training program concerning the preventive and protective measures for Guests and their own safety, based on Health Authorities directives Furthermore, they are periodically tested.